Prescription Collection

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Prescription Collection - Hale Village Pharmacy, Liverpool

Why prescription collection is useful

 

Travelling long distances for your repeat prescriptions can be inconvenient, especially if you find it difficult travelling due to a healthcare condition. You needn’t worry about the time it takes to get to your pharmacy and back. As a local pharmacy, we take care of our local community. We look after all of our patients, especially the vulnerable ones; keeping everyone safe and stress-free by offering a free prescription collection service.

 

What the prescription collection process involves

 

As a patient, you can choose our local pharmacy to dispense all of your repeat or one-off prescriptions. When your prescription released from your GP surgery, it will be sent to our pharmacy for assembly, ready to be picked up at a time that suits you. Electronic prescriptions are the best form of prescription as they can be sent to any dispenser you wish and are highly secure, reliable and confidential – with the added benefit of no back and forth with the usual paper-based prescription.

 

What to do if you have a repeat prescription and your using our prescription collection service?

 

If you are using our service and you order your repeat prescriptions directly with your surgery, it isn’t absolutely necessary to inform us of a pending prescription, however, if you require the prescription urgently, by contacting us, we will have the prescription ready for you as soon as possible. We advise you put your repeat prescription order in with your surgery at least five working days before you run out of your medication. This gives enough time for your surgery to process the prescription, send it to us / for us to pick it up, assemble it and have it ready for collection.

 

If you would like the pharmacy to order your prescription from your surgery on your behalf, we would need you to contact us at the pharmacy five working days before you run out of your medication. This gives enough time for your surgery to process the prescription, send it to us / for us to pick it up, assemble it and have it ready for collection.

 

What if I’m having issues with my prescription?

 

If you are noticing side effects or troublesome symptom throughout the use of your prescription, then it is best to give us a call on 0151 425 2224 or visit the pharmacy for a consultation who can determine if you need to be referred to your prescribing GP.

 

What if I want to change my pharmacy?

 

If you wish to change or cancel your choice of a pharmacy, then you can do so at any time. All you have to do is change your nominated pharmacy by informing your new pharmacy. Some GP surgeries also request that you notify them too. You can also issue multiple prescriptions to multiple locations as you wish, but it is advised to keep them to just the one pharmacy so that they are able to collate a medication history which enables pharmacists to identify potential medication interactions and it also reduces the risk of lost prescriptions.

 

What Hale Village Pharmacy, Liverpool can offer you

 

As your committed local community pharmacy, we offer all of our patients the choice to opt into our prescription collection service. If you’re happy to access the service, we will collect your prescriptions on your behalf with the necessary permissions in place. Our service is completely confidential and extremely efficient. You will be able to collect your prescriptions at your earliest convenience.

 

Give us a call on 0151 425 2224 or pop in-store today for more information about the prescription collection process.

Dave Murphy
Dave Murphy
Great pharmacy i just carnt find any faults well done hale villiage . Very helpful staff
Sue Ward
Sue Ward
Very helpful. Always putting the customer first.....
Sue Gerrard
Sue Gerrard
Always had fantastic service from our village pharmacy. Friendly, professional and extremely helpful advice given. During the lockdown weeks, Mike and all the staff worked very hard to ensure this service was provided in a safe manner within the premises and the continued delivery service, vital to so many in the village. Thank you to all concerned, we certainly appreciate all you have done and continue to do.
Madi Gomez
Madi Gomez
Great pharmacy ! Always have my medication on time and friendly staff
Pat Lewis
Pat Lewis
Cannot fault this pharmacy! The service received has always been excellent, including during the recent more difficult months of the Coronavirus pandemic. Sound advice and sympathetic assistance has been offered throughout by this pharmacy’s caring staff, especially to its most vulnerable customers.
De Newman
De Newman
Absolutely fantastic team in this chemist my an the kid's meds never a issue for them when they get changed by gps etc if there anything at all they ring me just a great service thanks all ??